We are a human centric business development and service design agency

Our mission is to deliver the perfect customer experience

Business design

Helping companies in customer centric digital transformation

Service design

Creating new business through insights & innovations

User experience

Designing beautiful services that serve your customers better

This is what we do

We design amazing services together with our customers. Our team helps businesses find the opportunities in digital transformation and deliver experiences, that customers love. Using customer insights and data, we enable organizations to innovate and identify new market opportunities.

Ottoboni Helsinki is an award winning business development & service design company.
Our strategy is to provide the best people, lean working methods and the latest technologies
to our clients.

Ottoboni employs 130+ experts in Helsinki, Stockholm, Gothenburg & Malmö.
We are a part of Nordic Morning – the biggest communications group in the Nordics.

VR Future Travel Lab

During Interaction'16 conference, Ottoboni and VR researched the future of digital transportation services.

Our team interviewed dozens of experts to better understand their vision of digital travel services. During the event we had an "Open Studio" evening where we invited participants to join us at our office to further ideate touch points & future services related to VR's customer journey.

We want to thank everyone who participated in our quest to search for the perfect customer experience. The findings are now being gathered as a summary that we'll be publishing later on.

Interaction'16

VR Future Travel Lab

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris ac purus quis nibh eleifend placerat nec quis odio. Morbi ac dignissim justo. Nulla facilisi. Nullam ornare dapibus nulla in accumsan.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris ac purus quis nibh eleifend placerat nec quis odio. Morbi ac dignissim justo. Nulla facilisi. Nullam ornare dapibus nulla in accumsan.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris ac purus quis nibh eleifend placerat nec quis odio. Morbi ac dignissim justo. Nulla facilisi. Nullam ornare dapibus nulla in accumsan.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris ac purus quis nibh eleifend placerat nec quis odio. Morbi ac dignissim justo. Nulla facilisi. Nullam ornare dapibus nulla in accumsan.

IndoorAtlas

IndoorAtlas is a leading global PaaS provider of indoor positioning services.

Their global team of 50+ researchers, computer scientists, engineers, product strategists and customer support managers are focused on providing cutting edge services to enterprises all over the world.

Our service design team works daily in close co-operation with IndoorAtlas's product and tech team to provide the best possible experience in all touch points.

Launch client site

IndoorAtlas

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Ipsum dolor

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris ac purus quis nibh eleifend placerat nec quis odio. Morbi ac dignissim justo. Nulla facilisi. Nullam ornare dapibus nulla in accumsan.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris ac purus quis nibh eleifend placerat nec quis odio. Morbi ac dignissim justo. Nulla facilisi. Nullam ornare dapibus nulla in accumsan.

Sit amet

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris ac purus quis nibh eleifend placerat nec quis odio. Morbi ac dignissim justo. Nulla facilisi. Nullam ornare dapibus nulla in accumsan.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris ac purus quis nibh eleifend placerat nec quis odio. Morbi ac dignissim justo. Nulla facilisi. Nullam ornare dapibus nulla in accumsan.

Tori.fi

We worked together with Tori.fi early on, by creating a go-to-market strategy & defining the overall customer experience.

Their growth, from a challenger into a market leader in 4 years, is not only one of the most inspirational digital success stories in Finland, but also a benchmark case within Schibsted Media Group.

Launch client site

Tori.fi

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris ac purus quis nibh eleifend placerat nec quis odio. Morbi ac dignissim justo. Nulla facilisi. Nullam ornare dapibus nulla in accumsan.

Ipsum dolor

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris ac purus quis nibh eleifend placerat nec quis odio. Morbi ac dignissim justo. Nulla facilisi. Nullam ornare dapibus nulla in accumsan.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris ac purus quis nibh eleifend placerat nec quis odio. Morbi ac dignissim justo. Nulla facilisi. Nullam ornare dapibus nulla in accumsan.

Sit amet

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris ac purus quis nibh eleifend placerat nec quis odio. Morbi ac dignissim justo. Nulla facilisi. Nullam ornare dapibus nulla in accumsan.Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris ac purus quis nibh eleifend placerat nec quis odio. Morbi ac dignissim justo. Nulla facilisi. Nullam ornare dapibus nulla in accumsan.

Kärkimedia Baari

According to media buyers, newspapers have lost their sex appeal. That’s bad news for Kärkimedia because they sell ad space in 32 Finnish newspapers. That's why Kärkimedia had to make a radical change.

We designed a service concept that took media planning to new heights. We gave it a social and memorable name – ”Baari” (Bar). It's a one-stop-desktop service for media planners and key accounts.

Baari gives planners a clear view of their customers, as well as, access and use of six services: The Ad Bank, Tracking, Planning, Analysis, Reporting and Research Tools. The communication road map was launched at the same time as we started the service design.

LAUNCH CLIENT SITE

Kärkimedia Baari

Office antics

Instagram pics by Ottobonians

How to find us

Ottoboni Finland Oy
Vilhonvuorenkatu 12
5th Floor
00500 Helsinki

Teemu Takala
CEO, Finland
+358 40 808 5819

Business-ID:
0908208-1

Wanna invoice us?

EDI code 003709082081
Operator Basware Oyj
Operator code BAWCFI22

Paper invoices
Ottoboni Finland Oy
PL 110, 00043 Nordic Morning

Questions about invoices?
Kirsi Murtonen
+358 400 482456

Client contacts

Aleksi Lampinen
COO
+358 400 914 776

Ari Heinonen
Business Development Director
+358 50 386 6348

Interested to hear more?

Tero Salonen
Service Design Director
+358 40 761 1349

Dinko Kortzanov
Client Service Director
+358 40 579 0690